Live Operations · May 29, 2026
0_
PRESCRIPTIONS DELIVERED
Year to date · 2026
0MIN_
AVG DELIVERY WINDOW
Door-to-door · GPS verified
0.0x_
ADHERENCE VS PICKUP
vs. retail pharmacy · JMCSP study

A fleet of insulated bags and GPS-tracked couriers threading through city blocks — putting blister packs and insulin pens on doorsteps before the refill runs dry.

Trusted by patients, caregivers & healthcare systems

Medicare AdvantageHIPAA CompliantFDA RegisteredURAC AccreditedCold Chain Certified
99.7% ORDER ACCURACY
23-MINUTE AVERAGE WINDOW
4.2× ADHERENCE IMPROVEMENT
COLD CHAIN CERTIFIED
GPS-TRACKED EVERY DELIVERY
HIPAA COMPLIANT
PHARMACIST VERIFIED
2,847,193 PRESCRIPTIONS DELIVERED
SAME-DAY AVAILABILITY
MEDICARE ADVANTAGE ACCEPTED
99.7% ORDER ACCURACY
23-MINUTE AVERAGE WINDOW
4.2× ADHERENCE IMPROVEMENT
COLD CHAIN CERTIFIED
GPS-TRACKED EVERY DELIVERY
HIPAA COMPLIANT
PHARMACIST VERIFIED
2,847,193 PRESCRIPTIONS DELIVERED
SAME-DAY AVAILABILITY
MEDICARE ADVANTAGE ACCEPTED
ACCURACY METRICS
99.7%
Order Accuracy Rate

Every capsule counted twice. Every blister pack weight-verified. Our 5-checkpoint pharmacist workflow catches errors before they reach your door — not after.

Order Accuracy99.7%
On-Time Delivery98.4%
Cold Chain Integrity99.9%
Patient Satisfaction97.1%

Industry benchmark: 98.3% — Dispense exceeds standard by 1.4 percentage points. Internal audit data, Q1 2026. 847,291 orders analyzed.

PHARMACIST VERIFICATION WORKFLOW
PRESCRIPTION RECEIVED
Encrypted Rx upload · pharmacist queue
01
PHARMACIST VERIFICATION
Drug interaction check · dosage confirm
02
AUTOMATED DISPENSING
Barcode-matched · weight-verified fill
03
FINAL SCAN & SEAL
Triple-count · tamper-evident packaging
04
COURIER HANDOFF
Insulated bag · GPS activated · en route
05
CLEARED FOR DISPATCH
All 5 checkpoints passed · Pharmacist sign-off logged
LIVE ROUTE OPTIMIZATION
06:52:00 PM
Dispatch HubCourier A-047Courier B-012Patient: R. OkaforPatient: L. ChenPatient: M. SantosPatient: A. PatelPatient: D. Kim
ACTIVE COURIERS
47
IN TRANSIT
312
DELIVERED TODAY
1,847
AVG WINDOW
23 MIN
DELIVERY SPEED
23MIN
Average Delivery Window

Our route-optimization engine assigns the nearest available courier the moment a prescription clears verification. No batch windows, no scheduled slots — just continuous dispatch against a live demand map.

< 2 MIN
Rx to dispatch queue
23 MIN
Avg door-to-door window
94%
Deliveries within window
18 MIN
Fastest recorded delivery
vs. 48-hour standard mail-order pharmacy
Dispense delivers in 23 minutes on average — 125× faster than the next-day benchmark. When a patient runs out of insulin, minutes matter.
HEALTH OUTCOMES
4.2x
Refill Adherence vs. Pickup

Patients who miss pickups don't just miss doses — they miss outcomes. Journal of Managed Care & Specialty Pharmacy data across 40,000 Medicare patients shows home delivery patients are 59% more likely to be adherent.

30-DAY REFILL ADHERENCE RATE
Retail Pickup22%
Mail Order51%
Dispense94%

Source: JMCSP, 40,247 Medicare patients · 2 or more chronic conditions

59%
More likely to be adherent vs. retail
38%
Fewer non-adherent patients (90-day Rx)
ADHERENCE BY CONDITION — DISPENSE VS RETAIL
Type 2 Diabetes+4.8x
Retail
18%
Dispense
87%
Hypertension+3.9x
Retail
24%
Dispense
93%
Hyperlipidemia+4.1x
Retail
21%
Dispense
86%
COPD+5.2x
Retail
16%
Dispense
83%
WHO WE SERVE
👵
Homebound Seniors
6+ Rx regimens
👶
New Parents
Zero pickup windows
🩺
Chronic Illness
4.2x adherence
Poor adherence contributes to 200,000 premature deaths in Europe annually.
Delivery-based pharmacy models represent the single highest-leverage intervention for chronic disease management. — IQVIA Institute, 2024
RESEARCH & COVERAGE

The data is in.Download the evidence.

Our 2026 Adherence Report synthesizes outcomes data from 847,000 deliveries across 14 metropolitan areas — free for patients, caregivers, and clinicians.

2026 ADHERENCE REPORT
How Delivery-Based Pharmacy Models Improve Chronic-Condition Outcomes
PDF · 42 pages · 847,000 deliveries analyzed

No spam. Unsubscribe anytime. HIPAA-compliant data handling.

COVERAGE LOOKUP

Check your zip code

Dispense currently operates in 47 metropolitan areas. Enter your zip to confirm same-day delivery availability.

ACTIVE MARKETS
New YorkLos AngelesChicagoHoustonPhoenixPhiladelphiaSan AntonioSan DiegoDallasSan Jose+37 more
847K
Deliveries analyzed
47
Metro areas
2M+
Patients served